Account Management

The best system in the world wouldn’t amount to much if it wasn’t backed by a top-notch support team. We pride ourselves on providing our customers with outstanding customer support and have been doing so since 2005!

Our approach is to custom provide a “white-glove” professional services program for you. Every customer is different and we tailor our account management to meet your needs.

WORLD CLASS CUSTOMER SERVICE

World Class Customer Service Each client is assigned an account manager that acts as a single point of contact for all day-to-day needs. In addition, our expert customer support team is available via phone and email.

Professional Services Unique value-added optional services such as strategic advice on maximizing ROI, contract management, and support for negotiating your ticket and sponsorship contracts

Outstanding customer service TicketOS customers are assigned a Relationship Manager who will connect you with unique, value-added optional services to complement your TicketOS investment. These include strategic advice on maximizing ROI, contract management, and support for negotiating your ticket and sponsorship contracts, and more. Together we’ll ensure you are saving the most money possible and are getting the greatest value from your ticket investments.

Dedicated Support

After Hours Emergency Support