TicketOS puts you in control, so you can maximize ticket program impact and ROI.

TicketOS Feature Details

Automation

TicketOS helps you automate your ticket program end-to-end, eliminating the inefficiencies and errors associated with spreadsheet-based, manual processes. With TicketOS you can automatically manage:

  • Ticket inventory
  • Allocation of tickets
  • Approval of ticket requests
  • Reporting for compliance and other purposes
  • Guest lists

Proven Security

At TicketOS and our parent company RazorGator, security regarding ticket transactions is a core strength. Our robust, proven facility security includes video surveillance, a ticket vault, and multiple access controls. Our application-level security includes integration with a current single sign-on mechanism plus encryption of all data in transit.

TicketOS Concierge

Available to all TicketOS customers, TicketOS Concierge enables you to save money on external ticket purchases by consolidating your secondary ticket purchases so you get discounts. TicketOS Concierge also includes access to a private inventory of prime tickets available only to TicketOS customers. Learn more

Resale of Unused Tickets

TicketOS customers can leverage RazorGator’s ticket-selling ability to recover costs for unused tickets. No other company or solution can deliver access to RazorGator’s unparalleled corporate and consumer ticket exchanges, combined with our sterling reputation for value, security, and top-notch customer service.

The TicketOS Corporate ExchangeSM is a network of TicketOS customers and pre-qualified businesses that choose to sell unused tickets through this exclusive, closed-membership network. Selling to trusted buyers is vastly preferable to selling your luxury suite seats on the general market.

The TicketOS Fan2Fan ExchangeSM leverages RazorGator’s relationships with Web-based ticket sources like Fox Sports, Expedia, Yahoo!, and Tickets.com to create the largest consumer distribution capability of any secondary ticket provider in the world. TicketOS customers can leverage these consumer channels to sell unused tickets at market-demand prices, helping you offset ticket program or sponsorship costs. Again, you have full control over what tickets are sold in this way.

Properly managed ticket resales can turn a ticket program cost center into a profitable business that still meets corporate goals for client entertainment, employee reward, recognition, and charitable giving.

 

Feature List Breakdown

Security / Login

  • Controlled access, single sign-on
  • State-of-the-art hosting facilities (fast, stable, and secure)

Customizable Design

  • Images, logos and branding elements

User Accounts

  • Custom user profiles
  • Proxy (allows a trusted designee to act on your behalf)

Event Search

  • Robust search (keyword, city, state, zip, date range, event)
  • My Events (user level)
  • All Events (corporate-wide)
  • Complete event catalog with venue maps / seating charts
  • Parking passes, suite passes, other non-ticket inventory

Request Event / Guest List

  • Detailed event information
  • Budgetary rules
  • Usage category (entertainment, charity, etc)
  • Business justification
  • Contact lists (global, private, generic profiles)
  • Guest list functionality
  • Ship to different guests / addresses
  • Multiple shipping options
  • Email digital tickets

My Orders

  • Complete order history
  • Review assigned orders
  • Associate orders (pending approval)
  • Search (order #, date, employee)
  • All business rules / reporting features apply

Load Ticket Inventory

  • Load / edit tickets (batch or individual)
  • Purchase orders (in-hand, in-transit)
  • Distribute tickets (divisions, departments, individuals)

Technical Support / Customer Service Options

  • Online help / FAQs / tutorials
  • Train the Trainer sessions
  • Email support or live customer support
  • Five-star desk

Fulfillment

  • Shipping/receiving tracking reports
  • Robust search functionality
  • Detailed statuses of purchase orders

Business Rules (customizable)

  • LDAP company directory import
  • Cost centers / company codes
  • Usage categories
  • Purchase types and categories
  • Payment methods
  • Approval rules (time limits, notifications, ticket assignment)
  • User permissions

Reporting for SOX Compliance

Inventory Reports

  • Inventory audit report
  • Day of game report
  • Usage category reports
  • Venue usage report
  • Past / future events report
  • Past allocation report

Financial Reports

  • Inter-company billing reports (used / unused)
  • Order request report

General Reports

  • Top users report
  • Post attendance report

TicketOS Concierge

  • Ability to purchase RazorGator inventory as well as tickets from a private network offered only to TicketOS clients, all through your own corporate interface.

Digital Ticketing

  • RazorGator partnership with Tickets.com / MLB
  • Electronic delivery (day of event service, no shipping costs)

RazorGator Resale (at Company’s option)

  • RazorGator partnerships Include Expedia, Fox Sports, Yahoo!
  • Sell unused tickets through multiple channels
  • Recoup a portion of ticket/sponsorship investment